Privacy Policy for Roova Digital
Effective Date: 12 March 2025
At Roova Digital, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and how we protect your information when you visit our website (https://roovadigital.com), and interact with our services.
1. Information We Collect
We may collect the following types of personal information when you interact with our website and services:
- Personal Information: When you submit a contact form, we may collect your name, email address, phone number, and any other details you provide.
- Payment Information: We use third-party payment processors such as Stripe and PayFast to handle transactions. These processors collect payment information, which is securely processed by them. We do not store your credit card details.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect analytical data, enhance your experience, and provide targeted advertising. This includes information about your browsing activity on our website.
- Google Analytics: We use Google Analytics to analyze website usage. This tool collects data about your visit, such as the time spent on our site, the pages visited, and your geographic location. Google Analytics does not collect personally identifiable information.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide customer support.
- Process payments securely through third-party processors (Stripe, PayFast).
- Improve and personalize your experience on our website.
- Analyze website traffic and optimize content using Google Analytics.
- Comply with legal obligations where necessary.
3. Cookies
Our website uses cookies to improve user experience and to track the use of our website. You can control cookie settings through your browser settings, but please note that blocking cookies may affect the functionality of the website.
4. Third-Party Service Providers
We may share your information with trusted third parties to assist in operating our website and services. This includes:
- Stripe and PayFast: For processing payments.
- Google Analytics: To collect data regarding your usage of the website.
These third-party providers are obligated to keep your information secure and are not authorized to use it for any purpose other than to provide the services for which we’ve contracted them.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve any disputes. If you wish to request the deletion of your data, please contact us using the contact details below.
6. Your Data Protection Rights
Depending on your location, you have the following rights regarding your personal data:
- The right to access, correct, or delete your personal data.
- The right to restrict or object to processing.
- The right to data portability.
- The right to withdraw consent at any time.
To exercise these rights, please contact us at the contact information below.
7. Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. International Transfers
Since Roova Digital serves clients in New Zealand, South Africa, and the United Kingdom, your personal data may be transferred and processed in countries outside your country of residence. We take steps to ensure that your data is handled securely, in compliance with applicable laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: hello@roovadigital.com